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CLM AI Implementation Manager and Run Administrator

MumbaiFull-time3–5 yrsPosted 3 weeks ago

Mid-level project management role at DHL Group in Mumbai. Needs 3–5 years and a BBA or MBA.

About the role

Document business requirements with BPOs and translate them into automated tool workflows. Focus on optimizing contract management and S2C processes through AI-powered tools and automation. Play a key role in enhancing efficiency, reducing risk, and strengthening overall contract management capabilities.

What you'll do

  • Translate stakeholder requirements (legal, procurement, business) into scalable technical solutions
  • Advise business process experts on tool-supported solutions to meet functional needs
  • Lead end-to-end functional and integration testing, including scenario design and execution for CLM features
  • Analyze current contract management processes and workflows to identify automation and efficiency opportunities
  • Execute global CLM roll-outs, including testing, migration, and stakeholder onboarding

What you need

  • Change management
  • Project management
  • Power Automate
  • Stakeholder management
  • Process improvement
  • Incident response

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