Manager - Operations BOB
MumbaiFull-time8–11 yrsPosted yesterday
Senior operations role at DHL Group in Mumbai. Needs 8–11 years and an MBA, B.Tech or B.E..
About the role
The SFC Hub Manager is accountable for end-to-end operational performance of an individual Surface Hub, ensuring timely, accurate and cost-efficient movement of shipments across inbound, processing, sorting, staging and outbound linehaul operations.
What you'll do
- Key Performance Indicators (KPIs)
- Hourly / daily throughput, processing TAT
- % adherence to inbound / outbound linehaul cut-offs
- Inbound / outbound vehicle TAT, detention reduction
- Shipments per man-hour, shift productivity
What you need
- Coordination
- MIS reporting
- Process improvement
- Root cause analysis
- Material handling
- Data analysis
Good to have
- SOP writing
- Safety management
- Last-mile delivery
- Preventive maintenance
- Operational risk
- Reconciliation