Operations Executive (RNCC)
KolkataFull-timeJunior levelPosted 3 weeks ago
Junior operations role at DHL Group in Kolkata. Needs a diploma.
About the role
The Executive – Regional Network Control Centre is responsible for real-time monitoring and control of surface network movements within the region. The role focuses on tracking vehicle movements, monitoring schedule adherence, managing exceptions, and coordinating with operations teams to minimize delays and service disruptions.
What you'll do
- % of movements tracked in real time
- On-time departure and arrival performance
- Timeliness of issue identification and escalation
- Reduction in service-impacting delays
- Accuracy and completeness of control centre MIS
What you need
- MIS reporting
- Coordination
- Data analysis
- SOP writing
- Last-mile delivery