Specialist-Finance(OTC)
ChennaiFull-time2–6 yrsPosted yesterday
Mid-level finance role at DHL Group in Chennai. Needs 2+ years and an MBA, M.Com or B.Com.
About the role
You will interact with people from all over the world and get the chance to a truly international organization. An Order to Cash Voice Collections Specialist focuses on directly communicating with customers to address and resolve overdue payments, employing phone calls and other communication tools for reminders and negotiations.
What you'll do
- Initiating contact with customers to address overdue accounts using phone calls, emails, letters, and other communication methods
- Sending payment reminders and follow-up messages to encourage timely payments
- Negotiating payment plans that are mutually beneficial to both the customer and the company
- Responding to customer inquiries regarding outstanding debts and resolving billing disputes or discrepancies
- Reconciling accounts to ensure payments received match the outstanding amounts and updating account information accurately
What you need
- SAP
- Excel
- Accounts receivable
- Collections
- ERP
- Accounting