Customer Collaboration Manager
GurugramFull-time3–6 yrsPosted over a month ago
Mid-level customer support role at Diageo Business Services in Gurugram. Needs 3+ years.
About the role
Co-ordinate necessary in market re-work requirements Ownership and delivery of Customer projects to drive cost, efficiency and productivity
What you'll do
- Drive improvement in key service metrics for GT Customers within Region
- Owns and develops relationship with GT commercial teams
- Manage GT Inventory levels ensuring SLOB management in control
- Collaborate with the Market planning & operations export team to ensure OTIF supply for GT
- Partner with Planning and Logistics teams, & customers to identify and implement cost to serve opportunities including INCOTERMS reviews and impact to payment terms
What you need
- Customer service
- Demand planning
- SAP
- Import/export
- Sales
- Portfolio management