Officer - Client Service
ChennaiFull-time1–5 yrsPosted 1 week ago
Mid-level customer support role at DSP Asset Managers in Chennai. Needs 1+ years and an MBA.
About the role
Handling Front office and all client service activities at Chennai Branch: Attending to investor’s /distributor’s, accepting & time stamping of transactions post necessary scrutiny. Handling Queries/complaints received from Investors & distributors –through calls, walk ins or emails. Ensuring timely banking of cheques and reporting of large value transactions.
What you'll do
- Attending to investor’s /distributor’s, accepting & time stamping of transactions post necessary scrutiny
- Handling Queries/complaints received from Investors & distributors –through calls, walk ins or emails
- Ensuring timely banking of cheques and reporting of large value transactions
- Maintain MIS and other month end reports accurately
- Ensure ethical customer service practices as per the laid guidelines and maintain high customer service standards
What you need
- Customer service
- Mutual funds
- Sales
- MIS reporting
- Communication