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India Team Leader, Business Services

IndoreFull-timeSenior levelPosted open since nov 2025

Senior operations role at Emcm in Indore. Needs a diploma.

About the role

WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

What you'll do

  • Perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Other minor duties may be assigned and may vary by department
  • Manage a team of BPO Supervisors & processors into the area of Accounts payable, collections, sales as per business alignment
  • Timely reporting of data, MIS and related metrics
  • Works with global stakeholders to complete the work requirement with highest accuracy and timeliness
  • Returns or resolves quality control issues in problem queues

What you need

  • Reporting
  • Excel
  • Coordination
  • Team management
  • PowerPoint
  • Accounts payable

Good to have

  • MIS reporting

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