WM - Customer Support - Pipeline
IndoreFull-time0.5–4 yrsPosted 5 months ago
Junior customer support role at Emcm Test in Indore. Needs 0.5+ years and an M.Com or B.Com.
About the role
To perform intermediate level tasks / activities related to the process / business the employee is aligned with.
What you'll do
- Understands business fundamentals and standard operating procedures
- Maintains professional and productive relations and communications with internal customers
- Follows standard procedures and introduces all new procedures into daily routine
- Meets or exceeds individual productivity requirements
- Returns or resolves quality control issues in problem queues
What you need
- Customer service
- SOP writing
- MIS reporting