Senior Consultant
IndiaFull-time4–6 yrsPosted 1 week ago
Mid-level consulting role at Emids. Needs 4–6 years.
About the role
Senior Consultant at Emids. Provide technical support for the FACETS platform and related healthcare payer systems.
What you'll do
- Provide technical support for the FACETS platform and related healthcare payer systems
- Monitor and resolve application issues in a timely manner to ensure uninterrupted service delivery
- Collaborate with cross-functional teams to address user concerns and system enhancements
- Perform root cause analysis for application failures and implement preventive measures
- Maintain documentation of support processes, procedures, and system configurations
What you need
- Root cause analysis
Good to have
- SQL
- ITIL