Analyst II, Service Desk
RemoteFull-timeMid levelPosted 2 weeks ago
Mid-level IT support role at Ensemble Health Partners India,. Remote.
About the role
The Service Desk Representative provides technical support and assistance to end users, ensuring timely resolution of issues that impact business operations within a healthcare revenue cycle environment. This role focuses on troubleshooting hardware, software, and application problems, maintaining accurate documentation, and delivering a positive user experience.
What you need
- Troubleshooting
- Hardware
- Ticketing tools
- Compensation and benefits