Senior Analyst, IT Operations
RemoteFull-time4–7 yrsPosted over a month ago
Mid-level IT support role at Ensemble Health Partners India,. Needs 4+ years and a B.Tech, B.E. or B.Sc. Remote.
About the role
The Senior Analyst, IT Operations monitors, maintains, and supports enterprise technology infrastructure, critical business systems, and production service environments. The role leads operational response activities for complex incidents, service degradations, outages, maintenance events, capacity concerns, and recovery scenarios while ensuring adherence to established service management, security, compliance, and operational governance standards.
What you'll do
- Service Monitoring & Operations
- Monitor enterprise infrastructure, platforms, systems, servers, applications, and services
- Identify, assess, prioritize, and respond to operational events and alerts
- Perform ongoing health checks, performance monitoring, capacity reviews, and operational validation activities
- Maintain service availability and reliability across production environments
What you need
- Troubleshooting
- ITIL
- Root cause analysis
Good to have
- VMware
- Linux
- AWS
- Compensation and benefits
- Azure