Facility Ops App Support - Lead
HyderabadFull-time8–14 yrsPosted 1 week ago
Leadership IT support role at Epyc in Hyderabad. Needs 8+ years and a degree.
About the role
The Operations Lead will be responsible for managing and stabilizing Facility Operations Support processes, ensuring high-quality service delivery, operational efficiency, and stakeholder satisfaction. The role involves leading a team, driving process improvements, and enabling seamless operations.
What you'll do
- Oversee end-to-end Facility Ops Support activities
- Ensure adherence to SLAs, KPIs, and quality benchmarks
- Drive process stabilization with minimal deviations
- Manage, mentor, and develop team members
- Build team capability and ensure readiness for operations
What you need
- MIS reporting
- Facility management