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Customer Service

GurugramFull-timeJunior level3 L–₹8 L a yearPosted 1 week ago

Customer support role at Eurofins in Gurugram. Needs an MBA. Pays ₹3–8 LPA.

About the role

Customer Service at Eurofins. Sample control and file keeping to client and follow up to match the TAT.

What you'll do

  • Sample control and file keeping to client and follow up to match the TAT
  • Good connect and coordination with external Clients, Sales team & lab team
  • Ensure to attend and clear the entire query from client and vendor in an efficient manner
  • New on Boarding Vendor Management(NOB) Hold Reduction
  • Maintaining all the Quality records generated during the process

What you need

  • Customer service
  • Sales

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