ASOS_Scheduler A2
PuneFull-time3–6 yrsPosted open since may 2026
Mid-level customer support role at EXL in Pune. Needs 3+ years.
About the role
ASOS_Scheduler A2 at EXL. Manage the scheduling process of the program.
What you'll do
- Manage the scheduling process of the program
- Create agent schedules, IDPs and make necessary adjustments as necessary
- Manage employee information changes inside Verint WFO system
- Communicate effectively with internal and external customers
What you need
- Voice process
- Problem solving