Associate-Back Office-Customer Service
NoidaFull-time20–30 yrsPosted 2 weeks ago
Leadership customer support role at EXL in Noida. Needs 20+ years and a degree.
About the role
Review & understand all claim related documents & proofs. Identify documents required to pursue subrogation & upload them onto Subrosource Participate in training to develop knowledge in all systems Integrate procedural changes into daily routine Achieve individual productivity and quality goals Support other team members in meeting service expectations
What you'll do
- Review & understand all claim related documents & proofs. Identify documents required to pursue subrogation & upload them onto Subrosource
- Participate in training to develop knowledge in all systems
- Integrate procedural changes into daily routine
- Achieve individual productivity and quality goals
- Support other team members in meeting service expectations
What you need
- Customer service
- LLMs
- Financial statements