Band As || Backoffice || PnC || Customer Service || Work from Office Only
NoidaFull-timeJunior levelPosted 4 months ago
Customer support role at EXL in Noida. Needs a degree.
About the role
Preference if have personal lines policy processing knowledge Ensure adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets are achieved as per agreed SLA Ensure adherence to Company Policies and Procedures Proficient in understanding and validating the insurance related documents
What you'll do
- Ensure adherence to process guidelines as per agreed quality standard on all SOPs
- Ensure that the assigned targets are achieved as per agreed SLA
- Ensure adherence to Company Policies and Procedures
What you need
- Customer service
- SOP writing
- Communication