CX Optimization Lead
BengaluruFull-time12–22 yrsPosted 2 months ago
Leadership customer support role at EXL in Bengaluru. Needs 12+ years and a BBA or MBA.
About the role
The role requires to collaborate closely with the leaders of cross functional teams to deliver the projects for the clients/stakeholders.
What you'll do
- Act as a subject matter expert for the team/clients in designing and recommending the appropriate business approaches and methodology in addressing key business issues
What you need
- Data visualisation
- Power BI
- Problem solving
Good to have
- SQL
- Python