Executive
GurugramFull-time20–30 yrsPosted 2 months ago
Leadership customer support role at EXL in Gurugram. Needs 20+ years and a diploma.
About the role
Will have Interaction with clients through email for query resolution and should build and maintain good working Relationships with customers. Copying information from one screen/source to another Very low training ,ramp time(Between 0 to 5 days) Standard processing approach in almost all scenarios Very low AHT(Between 0 to 5 mins) for processing
What you'll do
- Participate in process improvement initiatives, be flexible and change ready in a dynamic work environment
What you need
- Travel booking
- LLMs
- Data entry
- Financial statements
- Communication