Executive
NoidaFull-time1–4 yrsPosted 5 months ago
Junior customer support role at EXL in Noida. Needs 1+ years.
About the role
Primarily responsible for processing transactions as per the SLAs outlined by the client Ensure that all the transactions are processed as per defined and documented desktop procedures Ensure that the assigned targets in accordance with SLA are met Ensure that the quality of the transactions is compliant with predefined parameters Expected to work within strict deadlines, meet and continuously strive to exceed expectations for all process metrics and customer satisfaction measures.
What you'll do
- Responsible for processing transactions as per the SLAs outlined by the client Ensure that all the transactions are processed as per defined and documented desktop…