Executive
PuneFull-time1–3 yrsPosted over a month ago
Junior customer support role at EXL in Pune. Needs 1–3 years.
About the role
Handling inbound calls from the customers Policyholder Inquiries Policy Servicing and Policy Updates Billing Related Inquiries Claims Status Inquiries General Insurance Customer Support Ensure the activities are performed in accordance with compliance rules & agreed terms (internal and external) Follow-up with internal/ external customers for information/ query resolution Any other essential function that may occur from time to time as directed by the Supervisor to help to identify…
What you'll do
- Handling inbound calls from the customers Policyholder Inquiries Policy Servicing and Policy Updates Billing Related Inquiries Claims Status Inquiries General Insurance…
What you need
- Customer service
- Voice process
- Communication