Executive
PuneFull-time0–2 yrsPosted over a month ago
Entry-level customer support role at EXL in Pune. Open to freshers; up to 2 years, with a diploma.
About the role
Deliver excellent customer service through voice and chat channels while ensuring full compliance with regulatory, quality, and operational standards.
What you'll do
- Handle customer contacts via voice and chat
- Resolve queries efficiently and professionally
- Adhere to all compliance, data protection, and quality requirements
- Accurately document customer interactions
- Take ownership of customer issues through to resolution
What you need
- Customer service