All roles at EXL

Executive

PuneFull-time1–4 yrsPosted 3 months ago

Junior customer support role at EXL in Pune. Needs 1+ years and a degree.

About the role

Executive at EXL. Provides high quality customer service in resolving queries of client customers by obtaining.

What you'll do

  • Provides high quality customer service in resolving queries of client customers by obtaining
  • Provides inbound phone support on various Product lines
  • Initiates required action for response to customer service requests for claims status/inquiries and communicates changes to the appropriate departments
  • Ensures and provides quality service to while administering their account
  • Participates and provides expertise as a member of the funding departmental team to ensure continuous process improvement initiatives are met

What you need

  • Customer service

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