Executive
PuneFull-time20–30 yrsPosted 5 months ago
Leadership customer support role at EXL in Pune. Needs 20+ years.
About the role
Receiving Inbound Calls and providing customer service support Provides high quality customer service in resolving queries of PayFlex FSA & H.S.A customers by obtaining, analyzing and verifying the accuracy of their queries or funding transactions in a timely manner. Provides inbound phone support on FSA & H.S.A Product lines.
What you'll do
- Receiving Inbound Calls and providing customer service support
- Assist members in filing their claims
What you need
- Customer service
- Voice process
- LLMs
- Financial statements
- Communication