Manager
GurugramFull-timeMid levelPosted 5 months ago
Mid-level DevOps and cloud role at EXL in Gurugram.
About the role
Manage operational delivery and stakeholder relationships for assigned clients. Provide specialized consulting advice based on engagement requirements and support executive-level decision-making. Lead and mentor a team of SRE engineers (Level 7 ICs) Own end-to-end incident management operations across regions
What you'll do
- Manage operational delivery and stakeholder relationships for assigned clients. Provide specialized consulting advice based on engagement requirements and support…
- Lead and mentor a team of SRE engineers (Level 7 ICs)
- Own end-to-end incident management operations across regions
- Establish and drive incident response processes and governance
- Ensure effective 16x7 delivery model across geographies
What you need
- Linux
- GCP
- Datadog
- Grafana
- Azure
- Incident response
Good to have
- SOP writing