Senior Executive
Uttar PradeshFull-time1–2 yrsPosted 2 weeks ago
Junior customer support role at EXL in Uttar Pradesh. Needs 1–2 years and a degree.
About the role
Professionals in this group are responsible to manage outbound calls and customer service enquiries. Individuals identify and assess customer�s needs and work with the team to resolve issues. They are also expected to manage the entire issue management process for clients & ensure necessary follow up actions are taken to resolve customer issues.
What you need
- Voice process
- Customer service