Senior Executive
PuneFull-time3–6 yrsPosted 2 months ago
Mid-level customer support role at EXL in Pune. Needs 3+ years and a degree.
About the role
Subject matter expert is responsible for work allocation, update tracking, documentation, reporting, escalation handling etc Graduate 3 - 6 Years experience in Commercial Lines Insurance Policy issuance for renewals, assembly and multiple Broker management
What you'll do
- Responsible for work allocation, update tracking, documentation, reporting, escalation handling etc
What you need
- Escalation handling
- Root cause analysis