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Senior Executive - Knowledge Management

BengaluruFull-timeMid levelPosted over a month ago

Mid-level customer support role at EXL in Bengaluru.

About the role

The TAP Admin, Pursuits & Proposals Support, is responsible for the administration of portals, including one that compiles content from all Canadian bidder sites, as well as uploading content onto various other portals for the National Pursuits & Proposals team.

What you'll do

  • Review notifications issued by the various bidders daily
  • Categorize per industry and service line
  • Build the daily report, including a thorough review
  • Post on the portal at a specific time
  • Maintain a current list of users

What you need

  • Customer service
  • Communication

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