On-site Technology Support Specialist
KolkataFull-time2–4 yrsPosted 1 week ago
Mid-level IT support role at EY in Kolkata. Needs 2–4 years and a degree.
About the role
As part of Enterprise Technology, the On-site Technology Support’s mission is to help our customers fulfil their purposes and contribute to building a better working world by providing a fit for purpose support service. The On-site Technology Support Specialist provides this support to customers within the country or site by performing multiple technology support activities.
What you'll do
- Work with technologists and business specialists to meet the increasing pace of our business
- Assist with (or coordinate) the repair of end user hardware and the reinstallation of software as necessary to resolve end user incidents
- Assist with off-site technology support for firm sponsored functions/meetings
- Assist with IT tasks related to office moves, buildouts and relocations
- Work effectively as “remote hands” for other EY Technology functions, such as Telecommunications and Hosting
What you need
- Hardware
- ServiceNow
- SAP
- Google Analytics
- Telecom