ServiceNow Architect -SOMT-Manger
Mumbai, Kochi, Bengaluru, Thiruvananthapuram, Chennai, Hyderabad, Kolkata, Pune, NoidaFull-time8–14 yrsPosted 1 week ago
Leadership software engineering role at EY in Mumbai, Kochi and 7 more cities. Needs 8+ years and a B.Tech, B.E. or B.Sc.
About the role
We are seeking a hands-on ServiceNow Technical Architect with deep expertise in Telecom Sales & Order Management (SOMT), enterprise integrations, and ServiceNow platform development. The ideal candidate will lead architecture and delivery while actively contributing to coding, configuration, troubleshooting, and mentoring teams.
What you'll do
- Be solving client problems using the ServiceNow platform
- Get the opportunity to work with a high-performing team and drive innovative solutions that address complex client needs
- Architect and deliver ServiceNow Sales & Order Management (SOM/SOMT) solutions for telecommunications clients
- Lead discovery sessions, requirements workshops, solution design discussions, and stakeholder reviews
- Troubleshoot and resolve complex platform, integration, and production issues through root cause analysis and technical leadership
What you need
- ServiceNow
- JavaScript
- Telecom
- CRM
- ERP
- Root cause analysis
Good to have
- JIRA
- Capital markets
- SAP
- Google Analytics
- Travel booking