Offshore Account Manager | India |Bangalore

About the role

Photon Infotech P Ltd is looking for Account Management to join our dynamic team and embark on a rewarding career journey You will be responsible for building and maintaining strong relationships with clients, understanding their needs, and ensuring the delivery of exceptional products or services Your role is crucial in driving customer satisfaction, retention, and business growth

What you'll do

• Client Relationship Management:Build and maintain strong relationships with assigned clients
• Act as the main point of contact and establish trust to understand their business goals and challenges
• Needs Assessment:Conduct thorough needs assessments to understand client requirements, preferences, and expectations
• Identify opportunities for upselling or cross-selling based on client needs
• Account Planning:Develop account plans outlining strategies for client retention and growth

What you need

• Client relationship
• Sales
• Cross-selling
• Upselling