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Pega Decisioning Consultant

Bengaluru, ChennaiFull-time3–6 yrsPosted 1 week ago

Mid-level software engineering role at FindErnest in Bengaluru and Chennai. Needs 3+ years.

About the role

We are seeking a Pega Decisioning Consultant with hands-on experience in Pega Customer Decision Hub (CDH) to design and implement intelligent decisioning solutions. The ideal candidate will be responsible for building real-time decisioning strategies, next-best-action (NBA) frameworks, and customer engagement journeys leveraging Pega CDH capabilities.

What you'll do

  • Design, configure, and implement Pega CDH solutions to support customer engagement and personalization initiatives
  • Develop and manage Next-Best-Action (NBA) and Next-Best-Offer (NBO) strategies
  • Work with business teams to understand requirements and translate them into decisioning logic and strategies
  • Configure decisioning components such as propositions, engagement policies, predictive models, and adaptive models
  • Integrate Pega CDH with external data sources and channels (web, mobile, CRM, etc.)

What you need

  • CRM
  • Agile
  • Unit testing

Good to have

  • Compensation and benefits

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