Technology Support/Gurgaon/Feb2022
AmbalaFull-timeJunior levelPosted 1 week ago
IT support role at Finova Capital in Ambala. Needs a B.Tech, B.E. or B.Sc.
About the role
Speaking to Branches to quickly get to the root of their problem and resolve. Talking with Branches through a series of Training Programme and actions to resolve day to day facing challenges at branch level by following SOPs.
What you'll do
- Planning the Training schedules discussing with state head and Central Technology Team
- Attend Software Application related Reported Issue and Resolve
- Troubleshooting technical issues and Identifying root cause of Repeated Issue with Scenario base replication and bridge with Central Team for Permanent Fix
- Installing and configuring hardware and software with respect run the various applications
- Providing timely and accurate branch feedback with Central Team to address pain point areas to resolve on high Priority
What you need
- Windows
- Android
- Troubleshooting
- Hardware
- SOP writing