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Senior Systems Engineer - Enterprise

ChennaiFull-timeSenior levelPosted 3 months ago

Senior software engineering role at Fortinet in Chennai.

About the role

You would act as the key Systems Engineer to work closely with a sales representative in south India to handle enterprise accounts customers. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

What you'll do

  • Pre-sales - assist in qualifying sales leads from a technical standpoint
  • Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features
  • Conversant with networking applications and solutions
  • Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support escalation team and engineering…
  • Understand and follow escalation process

What you need

  • Firewalls
  • EDR
  • SIEM
  • Channel sales

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