Lead - Account Management
ChennaiFull-time7–9 yrsPosted 1 week ago
Senior account management role at Freshworks in Chennai. Needs 7–9 years.
About the role
We are looking for an experienced and strategic Enterprise Account/Portfolio Manager who has a knack in building deep customer relationships and driving incremental business in existing Freshworks customers by delivering value. They should have a consultative sales approach, a successful track record retaining, growing and on-boarding clients with polished presentation skills.
What you'll do
- Cloud-based software usage in existing customers
- Drive expansion through upsell and cross-sell to meet or exceed revenue targets
- Professionally manage relationships with a portfolio of assigned accounts
- Demonstrating / selling value to key stakeholders within the accounts with Customer
- Success Plans and strategies
What you need
- CRM
- Sales
- SaaS sales
- Customer success
- Cross-selling
- Upselling