Analyst - Service Desk 5B
HyderabadFull-timeJunior levelPosted 3 days ago
IT support role at Genpact in Hyderabad. Needs a B.Tech, B.E. or B.Sc.
About the role
1401-G-India: Floor 1 to 12, Hafeezpet Phoenix, Hyderabad Ready to turn bold ideas into real-world impact? AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale.
What you'll do
- Provide quality service & resolve concerns efficiently & professionally
- Provide technical assistance and support for incoming queries and issues
- Troubleshoot software and hardware problems
- Install and configure software and hardware
- Monitor and maintain computer systems and networks
What you need
- ServiceNow
- Hardware