Customer Service Representative
MumbaiFull-time3–5 yrsPosted 1 week ago
Mid-level customer support role at Glanbia in Mumbai. Needs 3–5 years.
About the role
Collaborate effectively with Sales, Marketing, Finance, Quality Assurance, and other cross-functional teams to deliver world-class customer service. Serve as a single point of contact for both internal and external customers, ensuring seamless and efficient business interactions with Glanbia.
What you'll do
- Order Management & Processing
- Process sales orders, return orders, credit notes, and debit notes accurately in SAP
- Assist in setting up new customer accounts in line with company policies and procedures
- Receive, review, and process customer orders efficiently while ensuring compliance with established processes and timelines
- Manage urgent or priority order releases as required to meet business needs
What you need
- Customer service
- MS Office
- ERP
- CRM
- SAP
- PowerPoint
Good to have
- Import/export
- Warehouse operations
- Food safety