Manager - Site CC
GurugramFull-time10–12 yrsPosted 3 months ago
Leadership sales role at Godrej Industries Group in Gurugram. Needs 10–12 years and a BBA.
About the role
Manager - Site CC at Godrej Industries Group. Your.
What you'll do
- Be responsible for end-to-end customer relationship journey & NPS (Managing all aspects of after-sales relationship post the booking stage through ensuring timely sale…
- Devise & distribute the collections targets basis the AOP projections
- Strategize the collection projections for the month
- Monitor and supervise the daily activities of each team member to ensure adherence to internally defined SOPs and timelines
- Responsible for meeting the collection targets
What you need
- Sales
- Collections
- SOP writing
- Performance management