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Delivery Operations Team Lead

MumbaiFull-timeSenior levelPosted yesterday

Senior operations role at Gratitude in Mumbai.

About the role

The role is critical to sustaining operational continuity, strengthening planning execution, and enabling seamless end-to-end supply performance across the network. Additionally, champion the adoption of digital solutions and contribute to continuous improvement initiatives that enhance efficiency, responsiveness, and overall planning excellence Supply Chain involves managing the flow of goods and services from suppliers to customers.

What you'll do

  • Lead day-to-day activities of Senior Analysts and Analysts, ensuring high standards of supply execution, inventory performance, cross-functional coordination
  • Execute end-to-end Supply Planning and Network Operations for the assigned Area/Category, ensuring consistent service delivery aligned to performance metrics
  • Lead a team of planning professionals to drive timely issue resolution, maintain accurate planning data, coordinate with suppliers and cross-functional partners
  • Manage product launch throughout sales and distribution channels
  • Prepare internal operations and partner organizations to support the new product, aiming to reduce time-to-market.Roles and

What you need

  • Coordination
  • SOP writing
  • Process improvement
  • Inventory management
  • Demand planning
  • Documentation

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