Enterprise Service Delivery Manager – Telecom B2B
ChennaiFull-time6–8 yrsPosted 3 days ago
Senior electrical and electronics role at Gratitude in Chennai. Needs 6–8 years.
About the role
The role focuses on improving order quality, supplier coordination, delivery predictability, customer experience, and billing-ready service activation.The candidate will be responsible for managing end-to-end enterprise customer delivery journeys, coordinating with sales, engineering, planning, suppliers, field teams, billing, and support functions to ensure timely and accurate service delivery.Key Responsibilities1.
What you need
- Telecom
- Root cause analysis
- CRM
- Last-mile delivery