Enterprise Service Delivery Manager (Telecom, B2B)
ChennaiFull-time6–8 yrsPosted 3 days ago
Senior electrical and electronics role at Gratitude in Chennai. Needs 6–8 years and a B.Tech or B.E..
About the role
You will improve first-time-right order quality, supplier coordination, delivery predictability and customer experience, and make sure orders are activated and ready for billing across complex enterprise, wholesale and standard delivery journeys.Key Responsibilities1.
What you'll do
- Improve first-time-right order quality, supplier coordination, delivery predictability and customer experience
What you need
- Telecom
- Root cause analysis
- CRM
- Last-mile delivery