HR Helpdesk Agent – Tier 1
RemoteFull-time1–6 yrsPosted 4 days ago
Mid-level HR role at Gratitude. Needs 1+ years and a degree. Remote.
About the role
HR Helpdesk Agent – Tier 1Location: Bangalore / MumbaiExperience: 1–6 YearsBand: BPO 1 / 2 / 3Salary: Up to ₹9 LPAJob IDs: 436497 (Mumbai) | 436498 (Bengaluru)Work Mode: 100% Work From Office (WFO)Shift: 24×7 Rotational Shifts (Primarily US Night Shifts)Position OverviewWe are looking for a customer-focused HR Helpdesk Agent to manage Tier 1 HR-related queries from employees, line managers, vendors, and third parties.
What you need
- Voice process
Good to have
- Learning and development
- Recruitment
- Payroll
- MS Office
- Data privacy
- ServiceNow