Technical Support Representative (TSR) / Technical Support Agent
ChennaiFull-time2–5 yrsPosted 2 weeks ago
Mid-level IT support role at Gratitude in Chennai. Needs 2+ years.
About the role
Technical Support Representative (TSR) / Technical Support AgentTechnical Support Representative (TSR) / Technical Support AgentLocations: Chennai and Indore, IndiaJob IDs: Chennai – 401199 | Indore – 401204Grade: BPOS 1 / BPOS 2 / BPOS 3Experience Required: 6 months to 2 yearsNotice Period: Up to 30 days onlyMandatory Certification: Google Workspace Administrator Certification (required before Go Live)Job OverviewWe are looking for customer-focused and technically skilled professionals to join…
What you need
- Troubleshooting
- Ticketing tools
- SOP writing
- Go
Good to have
- ITIL