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Principal Network Automation Engineer

BengaluruFull-timeLead levelPosted 1 week ago

Leadership electrical and electronics role at GSK in Bengaluru.

About the role

Write and iterate on system prompts/instructions that ground LLM behavior in real tool schemas, enforce anti-hallucination discipline, and avoid unsafe automation Integrate agents with ITSM platforms (ServiceNow) for incident, change, and CMDB data, and with network orchestration platforms (Itential) for workflow execution

What you'll do

  • Write and iterate on system prompts/instructions that ground LLM behavior in real tool schemas, enforce anti-hallucination discipline, and avoid unsafe automation
  • Integrate agents with ITSM platforms (ServiceNow) for incident, change, and CMDB data, and with network orchestration platforms (Itential) for workflow execution
  • Develop and maintain backend services (Python, FastAPI) exposing agents via REST/A2A/JSON-RPC protocols

What you need

  • Python
  • LLMs
  • FastAPI
  • ServiceNow

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