Advanced Associate, Customer Service
IndiaFull-time3–6 yrsPosted 3 days ago
Mid-level customer support role at Hccz. Needs 3+ years and a diploma.
About the role
OnVUE Quality & Training Coordinator (Advanced Associate)
What you'll do
- Working closely with the contact center teams, the OnVUE Quality and Training Coordinator assists with the creation, maintenance
- This includes creating training modules, process documents, and key email announcements required which will enable team members to stay up to date with our current…
- Training Development and Delivery
- Assist in the development and maintenance of reference materials for training purposes
- Support the creation of training objectives and agendas through the analysis and integration of collected data in collaboration with team members
What you need
- Customer service
- MS Office
- Problem solving