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Administrator (Support & Operations)

NoidaFull-time4–8 yrsPosted 1 week ago

Senior operations role at HCLTech in Noida. Needs 4+ years and a B.Sc, B.Tech or B.E..

About the role

We are seeking an experienced ServiceNow IRM & TPRM professional to support, enhance, and maintain ServiceNow Integrated Risk Management (IRM) and Third-Party Risk Management (TPRM) modules. The role will be responsible for designing, configuring, developing, and supporting risk, compliance, audit, and third-party risk processes while ensuring platform stability and business alignment

What you'll do

  • IRM & TPRM Administration
  • Administer and maintain ServiceNow IRM and TPRM modules
  • Policy & Compliance Management
  • Manage questionnaires, assessments, vendor onboarding workflows, risk scoring, and remediation activities
  • Configure workflows, notifications, forms, and catalog items

What you need

  • Reporting
  • ServiceNow
  • Documentation
  • ACLS
  • ITIL
  • Business analysis

Good to have

  • JavaScript
  • REST APIs
  • Root cause analysis

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