Senior Process Associate - Billing Lead to cash
GurugramFull-time2–5 yrsPosted 1 week ago
Mid-level operations role at HCLTech in Gurugram. Needs 2+ years and a B.Sc, B.Tech or B.E..
About the role
Consultation & Auditing/Operational Support Workflows
What you'll do
- Provide Operational support to Google’s new access provisioning requirements
- Provide Consultation support to various product areas (domains/verticals)
- Able to independently work to troubleshoot access issues for end users
- Conduct comprehensive IT audits of vendor operations within Google's infrastructure, ensuring compliance with internal policies, industry best practices
- Identify, assess, and report on IT risks associated with vendor access and operations within Google's environment
What you need
- Billing
- Excel
- Customer service
- GCP
- Problem solving
- Process improvement
Good to have
- SQL