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Senior Support Engineer

NoidaFull-timeSenior levelPosted 1 week ago

Senior IT support role at HCLTech in Noida.

About the role

Job Description – Collibra & GCP Data Governance Support Engineer We are seeking a Collibra & GCP Data Governance Support Engineer with strong hands-on experience in Collibra, Google Cloud Platform (GCP), GCP IAM, BigQuery Data Access Controls, and Google Workspace . The role will provide L2 production and operational support for Collibra and GCP-based data governance and data access services.

What you'll do

  • Provide L2 operational and production support for the Collibra platform
  • Troubleshoot issues related to Collibra application access, forms, workflows, Data Marketplace, and data access requests
  • Investigate failed, stuck, or incorrectly routed requests and coordinate with appropriate teams for resolution
  • Support users with Collibra access and data governance processes
  • Troubleshoot Collibra integration and connectivity issues with GCP and other enterprise systems

What you need

  • GCP
  • IAM
  • BigQuery
  • Airflow
  • Troubleshooting
  • ITIL

Good to have

  • ServiceNow
  • SQL
  • Root cause analysis
  • Python

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