MIS Officer
MumbaiFull-timeJunior levelPosted 1 week ago
Data analytics role at Hdb Financial Services in Mumbai.
About the role
MIS Officer at Hdb Financial Services. Good Data analytical skills and Hands on knowledge about Dialer operations (Calling List, Agent Group, Filter modification, Campaign Creation Place mapping etc.).
What you'll do
- Should be also able to Analysis Weekly and Monthly tracker and discuss about the performance Improvement/Process Improvement
- Daily analysis on Agent Activity (Ready, Wrap, Idle, Break, call counts, login etc.) and discuss with OPS managers for the better results
- Bi hourly update with Ops team Leads for the better results for the day
- Campaign run on Time as per the Strategy
- Updating entire MIS of collections
What you need
- MIS reporting