Collection Officer-Cards Flow-Debt Management
BengaluruFull-timeFresherPosted 1 week ago
Entry-level finance role at Hdfc Bank in Bengaluru. Open to freshers with a degree.
About the role
To achieve set business targets through resolution and settlements. To ensure documentation of trails and feedback, coverage, and adherence to the Fair Practice Code during customer interaction.
What you'll do
- Meet business targets for Resolution, Rollback, and Normalization on assigned portfolios
- Capture accurate feedback, trails, and reason codes in Collection System and Dialers
- Ensure 100% coverage on assigned accounts
- Increase and provide appropriate attempt intensity on accounts
- Provide accurate reason codes and feedback on allocated accounts
What you need
- Excel
- Negotiation
- Due diligence
- HTML
Good to have
- Collections
- Sales