TPP Grievance Manager-TPP
MumbaiFull-time2–3 yrsPosted 1 week ago
Junior finance role at Hdfc Bank in Mumbai. Needs 2–3 years and a degree.
About the role
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What you'll do
- Coordinate resolution with internal/external partners
- Monitor and track all insurance grievances
- Manage and close complaints within 5 days
- Maintain 12hr mail revert TAT
- Report denial cases to committee
What you need
- Insurance
- Audit
- Compliance
- Reporting
- HTML
- CRM
Good to have
- Root cause analysis